Effective Date: 01/07/2025
Strykflow ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with all applicable privacy laws, including:
- Privacy Act 1988 (Cth) – Australia
- General Data Protection Regulation (GDPR) – European Union
- California Consumer Privacy Act (CCPA) – United States
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, interact with our AI systems, or use our services.
1. Who We Are
Strykflow is operated by Strykflow Pty Ltd, ABN 83 689 816 939, located in Australia.
Strykflow builds and manages the AI Operating System for the Real Estate Industry, consisting of AI agents, CRM integrations, workflow automation, and communication infrastructure.
For privacy-related enquiries: info@strykflow.ai
2. Information We Collect
We collect personal and business information necessary to deliver, improve, and support our services.
Information you provide directly
- Name, email, phone number, and company name
- Business details (team size, CRM systems, website, office location)
- Payment and billing information
- Content submitted through forms, demos, onboarding, chat, or email
- Data entered into or shared with our AI agents, automation workflows, or CRM systems
Information collected automatically
- IP address and approximate geolocation
- Device type and browser
- Website analytics (pages viewed, session duration, interactions)
- Traffic source (e.g., Meta ads, Google search)
- System diagnostics and usage logs for AI agents and workflows
Information from third parties
- Meta, Google, Twilio, and CRM integrations
- Property platforms and API-based data feeds
- Public business data such as ABN lookups
We only collect the data necessary for operational and service delivery purposes.
3. Why We Collect Your Information
We collect your information to:
- Provide and personalise our AI-driven real estate systems
- Respond to enquiries, support requests, and onboarding needs
- Book demos, strategy sessions, or training sessions
- Set up AI agents, automations, and CRM integrations
- Improve product performance using analytics and usage patterns
- Send educational or marketing content (only with consent)
- Comply with legal obligations and data retention rules
4. How We Use Your Information
We may use your personal data to:
- Deliver AI agent functionality (e.g., call handling, lead qualification, routing)
- Create, configure, and optimize your automation workflows
- Process payments and manage subscriptions
- Notify you of feature updates, system changes, and account information
- Provide support, reporting, analytics, and performance insights
- Improve service performance, reliability, and accuracy
- Conduct internal testing and system optimisation
- You may opt out of marketing communications at any time via Unsubscribe or by contacting us.
5. How We Share Your Information
We only share your information when necessary to provide our services, and always with safeguards in place.
We may share data with:
- Payment processors (e.g., Stripe)
- Communication platforms (e.g., Twilio, Meta, Google)
- CRM and automation tools (e.g., HighLevel, HubSpot, Zapier, PropertyMe)
- Hosting and cloud infrastructure providers- Legal or regulatory authorities when required
- Contracted service providers assisting with technical operations
We do not sell your personal data to any third party.
6. Cross-Border Data Transfers
Your data may be stored or processed outside your country (e.g., in the EU, US, or Australia).
When we transfer data internationally, we implement legal protections such as:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant transfer mechanisms
- Contractual data protection agreements with third parties
- We ensure all transfers comply with applicable global privacy laws.
7. How We Protect Your Information
We implement strict security measures, including:
- SSL/TLS encryption
- Role-based access control
- Encrypted cloud hosting (AWS, GCP, or equivalent)
- Regular security reviews and audits
- Limited employee access to personal data
- Multi-layer infrastructure separation for AI, orchestration, and CRM systems
However, no method of transmission or storage is completely secure, and you acknowledge this risk when using our services.
8. Your Rights
Depending on your location, you have rights under privacy laws such as the GDPR or CCPA, including the right to:
- Access your personal information
- Request corrections or updates
- Request deletion (“right to be forgotten”)
- Withdraw consent at any time
- Request a copy of your data (data portability)
- Object to data processing or profiling
- Opt out of marketing communications
- Limit or restrict the use of your data
To exercise your rights, contact: info@strykflow.ai
We will respond within the legally required timeframe.
9. Cookies & Tracking Technologies
We use cookies, pixels, and tracking tools to:
- Analyse website traffic and performance
- Personalise marketing and user experience
- Power retargeting campaigns on Meta, Google, and other platforms
- Improve system reliability and diagnose issues
You may manage or disable cookies using your browser settings or our cookie management tools.
10. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Meet legal and tax obligations
- Resolve disputes
- Maintain accurate business records
- Inactive or cancelled accounts may be deleted after a retention period consistent with privacy law and operational requirements.
11. Children’s Privacy
Our services are designed for business use and are not intended for individuals under 18.
We do not knowingly collect data from children.
If you believe we have done so unintentionally, please contact us immediately.
12. Updates to This Policy
We may update this Privacy Policy at any time.
Updates take effect immediately upon posting on our website.
Your continued use of the Services indicates acceptance of the updated policy.
13. Complaints
If you believe your privacy rights have been breached, you may contact us or lodge a complaint with:
Office of the Australian Information Commissioner (OAIC)
🌐
https://www.oaic.gov.au
📞 1300 363 992
We aim to resolve all privacy concerns promptly and fairly.
Last updated: 01/07/2025
